General

How do I get a quote on an extended warranty?

Products are sold through our network of dealers and financial institutions. We do not sell directly to the public.

Why can't I buy coverage directly from you?

Interstate National Dealer Services, Inc., d/b/a Revolos, is a claims Administrator and does not quote or sell products to the public. Currently our products are only sold through our network of dealers and financial institutions.

Claims

Do I need authorization to get my vehicle repaired?

Yes. All claims must have prior authorization before any work is performed on your vehicle, or the claim will be denied.

My vehicle experienced a mechanical breakdown. What do I do now?

You should use all reasonable means and precautions to protect your Vehicle from further damage. Take your vehicle to the licensed repair facility of your choice. Instruct the repair facility that they must obtain an authorization number from the administrator by calling our Claims department at 877-REVOLOS.

Where can I take my vehicle to be repaired?

You may use the licensed repair facility of your choice.

How do I find out if a part is covered?

Please review your Terms & Conditions which contains detailed information about your coverage, or simply reach out to us at 877-REVOLOS (877-738-6567) or memberservices@revolos.com. Any of our Member Services team members can check to see if the part is eligible for coverage.

How do I check the status of a claim?

Login to our consumer portal to check your claims status, or you may call our Member Services department at 877-REVOLOS (877-738-6567).

My claim was denied. Who do I speak to about this?

You may contact us at memberservices@revolos.com, or call us at 877-REVOLOS (877-738-6567). Any of our Member Services team members can review the details of your claim with you.

My Coverage

How can I get a copy of my Terms & Conditions?

You may request a copy of your Terms & Conditions by emailing memberservices@revolos.com (please provide the name on the contract, contract number and/or VIN), or call us at 877-Revolos (877-738-6567).

How do I update my contact information?

Simply call our Member Services department at 877-Revolos (877-738-6567), or email memberservices@revolos.com with your contract information and requested update(s).

I did not receive an ID card. How do I get a copy?

If you did not receive your Identification Card within sixty (60) days of purchase, you may email memberservices@revolos.com (please provide your contract number and/or VIN), or you may call our Member Services department at 877-Revolos (877-738-6567)

What is the difference between named coverage and exclusionary coverage?

With named coverage, specific components are listed under a particular coverage level that are eligible for coverage. Anything not listed is not covered. Exclusionary coverage means any mechanical or electrical failure, as long as it is not listed in the Exclusions section, is eligible for coverage. The Exclusions section apply to all levels of coverage.

What is 'wear and tear' and am I covered?

Wear and Tear refers to a failure deemed to have occurred when a covered part has worn beyond the manufacturer’s tolerances allowed for the particular vehicle at the mileage when the problem occurs. You can find out if wear and tear is covered on your contract terms and conditions within the ‘Failure’ definition.

What is 'consequential damage' and am I covered?

Consequential damage (if eligible) is an optional benefit that is purchased at the time of sale.  Covered Part Cause of Loss: In the event a failure occurs to a non covered part under the contract due to the failure of a covered part, the non covered part will be repaired (as an exception to the standard exclusion). Non-Covered Part Cause of Loss: In the event a failure occurs to a covered part under the contract due to the failure of a non covered part, the covered part will be repaired (as an exception to the standard exclusion).  Please review your application/declaration page to see if it was selected as a purchasable option.

How do I transfer my coverage?

You may contact our Member Services department at 877-Revolos (877-738-6567) to request a transfer application form.  Contracts may be transferred to a subsequent private purchaser of your vehicle.

How do I cancel my coverage?

To cancel your coverage, please refer to the cancellation section in your contract Terms & Conditions. You may also reach out to your Selling Producer (where you purchased the coverage from), for cancellation information of any product.

If it moves, we cover it.